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Customer stories

The law, the lady and the legacy.How Jordaan Attorneys is using technology in innovative ways

Standing strong as an independent law firm for almost three decades is a distinction reserved for the most resilient of South African businesses. Jordaan Attorneys, led by its inspiring founder Marietjie Jordaan has navigated challenges from the difficulties of running a women-owned and led business, to finding new ways to solve age-old problems.

From a necessity to a novel solution

Founded based on the immediate urgency to take control of her employment needs, Marietjie's initial Queenstown practice has flourished in East London. As one of the core legal services Jordaan Attorneys renders, generations of families turn to her team to help with the complications that arise with the death of a loved one. The legal ace assists families to ensure that deceased estates are settled timeously with all due diligence and deliverables securely in place. This is essential as it could even mean the difference between employees of a company being paid or not, when an owner passes away.

Turning technology into business innovation

Marietjie had always viewed the time, paperwork and red tape the deceased estate process involves as a hindrance, at odds with the priority required. This is where she embraced FNB's 3rd Party Investment Manager (3PIM) . This online system allows an FNB client like Jordaan Attorneys to independently invest and manage their clients' money into a range of investment accounts. The ability to open, manage and close 3rd party accounts on her clients' behalf has been nothing short of game-changing. Convenience balanced with security, 3PIM also uses FNB's Smart inContact for Business two-factor authentication technology to verify every user of the platform. This gives peace of mind at a particularly challenging time in a client's life.

Going above and beyond

The overnight and incredible time-saving impact of FNB's 3PIM has empowered Marietjie to better serve her clients. She is even able to pursue pro bono activities like housing vulnerable, older clients during the height of the Covid-19 pandemic. Marietjie sees her close relationship with FNB, as well as her relationship banker as integral to her business growth. She is now, more than ever, also invested in making a difference in the careers of young attorneys, in an industry where new ideas can be truly transformative - that's why we help.

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